We’re in the Cloud and We Didn’t Even Know it!

Several internal emails “floated” around on Friday regarding cloud computing.  There was a suggestion that we should pilot or trial more “cloud computing” type applications in order to accelerate our expertise in this area.

I got to thinking about an earlier post where I summarized a number of the collboration apps we used that were SaaS-based.  And then I thought about all of the applications we use and the list was quite long:

  • Customer Relationship Managment
  • Enterprise Document Management
  • Helpdesk / ITIL
  • HR Software
  • Video and Teleconferencing
  • Hosted document sharing & project management
  • WebEx Connect – document sharing and general collaboration
  • On-line surveys
  • Marketing Automation integrated into Salesforce.com
  • Blogging
  • Compensation Management
  • List Management integrated into our SaaS CRM
  • HR / Recruitment
  • Instant Messaging & Video Chat
  • Facebook / Linked In / Twitter – Marketing & Social Networking

That’s over a dozen apps that are used by our 1,200 employees on a daily basis.

We’re in the cloud and we didn’t even know it!


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One response to “We’re in the Cloud and We Didn’t Even Know it!

  1. Frank Rogowski

    Absolutely, that is very good observation. One of the conversations I have been having with clients as a consulting architect is how we indeed leverage the SaaS model to conduct business internally and externally at WWT. This list is a nice summary of those current services.

    In fact the WWT business case is something that could be unpacking further to why we have gone done this path and the benefits realized for our organization. I think that would provide for some nice I-CAP collateral when engaging customers about their own cloud initiatives.

    There are many acronyms in the IT industry jargon for cloud computing services to include Saas, IaaS, CaaS, PaaS, MaaS etc. All of which look to lower costs, expedite services and bring enablement to the organization.

    Lastly, the cloud computing model as I see it is very tightly integrated into the future evolution of the entity’s enterprise architecture.

    Enterprise Architecture is the organizing logic for a firm’s core business processes and IT capabilities captured in a set of principles, policies and technical choices to achieve the business standardization and integration requirements of the firm’s operating model.

    The operating Model is the desired level of business process integration and business process standardization for delivering goods and services to customers.

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